Free Delivery

Delivery in 1-3 days on all orders across UAE

24x7 Support

We are all ears for your feedback and reviews

Cash on Delivery

No advance payments, pay only on delivery

100% Original Products

All items sourced from authentic distributors

Frequently Asked Questions

How can I place an order with Lensouk?

  • Please follow these steps to place an order with Lensouk
    • Visit our website

    Select the contact lenses you wish to purchase and add them to your cart

    • Once you are done selecting contact lenses, then proceed to the checkout page
    • If you already have an account then you can log in here
    • If you do not have an account, you can proceed as a guest and enter your email and shipping details
    • Once all the details are in place, you can place an order and we’ll send you the details of your order via email

Do I need my prescription in order to place an order?

If you are placing an order for corrective contact lenses, then we will need your current prescription to ensure that we send you the right products. The values we require are your sphere values, your cylinder and axes (if applicable) and pupillary distance (PD) value.
Please ensure that your prescription is less than 2 years old as your eyesight can change during that time.

Can I use my glasses prescription to buy contacts?

It’s not recommended to carry over your prescription from glasses to contacts or the other way around. This is because the contact lens sits directly on your cornea and as such the measurements differ from your glasses prescription.

What is the delivery time?

We will deliver your order within 1-3 business days

Where does Lensouk deliver?

Currently we deliver only in the UAE. We are constantly growing and will add more locations and countries soon!

What are the delivery charges?

We deliver for free across the UAE.

What is your return and refund policy?

We offer 30 days returns policy for an exchange or refund.

Can I trust the authenticity of the products?

All our products are 100% authentic and sourced from original distributors. If you are not satisfied with the product you can return or exchange it. Check out our Returns Policy for more information.

How do I cancel or change my order?

You can cancel your order at any point prior to shipment.

Please Contact Us with your cancellation or order change request and our Customer Support Team will happily assist you. Alternatively, send us an email at and let us know how we can help you with your order.

Can I purchase a gift voucher?

At the moment we are unable to offer gift vouchers for purchasing. Once we are able to offer this option, we will update our website to indicate this.
If you are looking to buy a gift, please note that we offer a hassle free 30 days Return Policy for an exchange or refund.

Buy Contact Lenses Online

Based in the UAE, Lensouk is a dedicated platform which provides contact lenses online. We strive to offer a wide selection of cosmetic and prescription contact lenses at the best prices. 

Lensouk is known to  provide its customers with the most seamless online experience when purchasing your favorite brands of contact lenses. We deliver 100% genuine products from authorized distributors, and promise the highest levels of customer satisfaction. With our 24/7 available customer support, we look forward to your reviews and feedback, round the clock.

We cater to all your contact lens requirements for cosmetic and medical purposes with products from major brands like FreshLook, Air Optix, Dailies, Acuvue and more. If you think we don’t have something that you are looking for, please don’t hesitate to get in touch with us. 

Our vision is to improve yours. And here at Lensouk, we guarantee an unbeatable purchase experience whether you decide to make a switch from using spectacles or you want to buy contact lenses for the love and look of it.